SuperEx Futures Trial Fund User Guide and FAQ

1. What Is Futures Bonus Credit

Futures Bonus Credit (hereinafter referred to as the “Bonus Credit”) is a futures trading benefit voucher issued by the SuperEx platform to users. It is used to partially offset trading losses, trading fees, funding fees, and liquidation fees incurred in USDT-Margined Perpetual Futures trading.

1.1 Nature of the Bonus Credit

• Bonus Credit is not real withdrawable funds and cannot be directly transferred to other accounts or withdrawn.
• The purpose of Bonus Credit is to bear a portion of trading losses according to the configured ratio when losses occur, thereby replacing part of the user's own funds.
• Users must contribute their own funds in order to use Bonus Credit for futures trading; Bonus Credit cannot be used independently to open positions.
• The Bonus Credit balance can only decrease and will not increase due to trading profits or positive funding fee income.

1.2 Value of the Bonus Credit

During its validity period, Bonus Credit provides users with a loss buffer. When trading losses occur, the system will cover a portion of the losses using the Bonus Credit according to the predefined ratio, thereby reducing the consumption of the user's own funds.

2. How to Obtain Bonus Credit

Currently, Bonus Credit can be obtained through the following methods:

After receiving a Bonus Credit voucher, users can view it on the “Coupon Management” page in the App or PC version.

3. Bonus Credit Voucher Information

Each Bonus Credit voucher contains the following key parameters:

3.1 Face Value

The face value represents the maximum amount of USDT that the voucher can use to offset losses and fees for the user.

Users may use all or part of the face value when opening positions.

After use, the Bonus Credit balance decreases accordingly. Any remaining balance may continue to be used for subsequent trades until the face value is exhausted or the voucher expires.

After a position is closed, any remaining Bonus Credit balance can be used again to open new positions.

3.2 Offset Ratio

The offset ratio defines the target percentage of losses that the Bonus Credit is intended to cover under ideal conditions.

For example, if the offset ratio is 50%, the system will first attempt to have the Bonus Credit cover 50% of the loss, while the user's own funds cover the remaining 50%.

If the Bonus Credit balance is sufficient, losses will be offset according to the configured ratio. If either side does not have enough balance to cover its allocated portion, the shortfall will be covered by the other side.

In the event of liquidation, losses are allocated according to the actual proportion of each party's contribution to the total margin (see Section 5.4 for details).

3.3 Validity Period

The validity period begins from the moment the user receives the voucher, not from the moment it is activated.

Users must complete activation and use the voucher for trading within its validity period.

Once the validity period expires, the Bonus Credit voucher becomes invalid immediately, and the system will initiate the expiration handling process (see Section 7 for details).

4. How to Activate Bonus Credit

4.1 Vouchers Without Activation Tasks

If a Bonus Credit voucher does not contain any activation tasks:

1. Go to "Coupon Management" → "Pending Use" and locate the corresponding voucher.
2. Click the "Use Now" button.
3. The system will verify whether your Futures Account has been activated. If not, you will be guided through the Futures Account activation process (after completion, you will be redirected back to the Coupon Center).
4. The Bonus Credit amount will be displayed in both the Cross Margin and Isolated Margin accounts under your USDT-Margined Futures Account.
5. You may then proceed to the Futures Trading interface and start using the Bonus Credit.

4.2 Vouchers With Activation Tasks

If a Bonus Credit voucher contains activation tasks:

1. Go to "Coupon Management" → "Pending Use" and click "Activate Now".
2. The system will display the activation task list and the completion progress.
3. Users must complete the required tasks according to the specified requirements (such as achieving a required futures trading volume, making a deposit, inviting friends, completing KYC verification, etc.).
4. After completing the tasks, please wait for the system's automatic verification (approximately 5 minutes delay; the actual data refresh frequency is subject to platform announcements).
5. Once the system confirms task completion, the voucher status will be updated, and users may click "Use Now" to complete the activation process.

Multi-Task Logic

Types of Activation Tasks

• USDT-Margined Futures Trading Volume (futures trading volume completed after receiving the voucher)
• Spot Trading Volume (spot trading volume completed after receiving the voucher)
• Deposit Amount
• Number of Invited Friends
• Completion of KYC Identity Verification

Note: Futures trading volume generated using Futures Bonus Credit will also be counted toward the futures trading volume requirement for activation tasks.

Task Progress Tracking

The system automatically updates task completion progress every 5 minutes. Progress is displayed as an integer percentage.

If a user has just completed a task, the actual update may be delayed by up to 5 minutes, which is considered normal behavior.

5. Bonus Credit Usage Rules

5.1 Position Opening Rules

After the Bonus Credit has been activated, the user's available margin is calculated as follows:

Available Amount for Opening Positions = Own Funds Balance + Remaining Bonus Credit Balance

Users must have their own funds in the account to open positions. Bonus Credit cannot be used independently as margin to open a position.

In the account balance display, the system will indicate the amount of Bonus Credit included in the account balance (example format: "Includes XX USDT Futures Bonus Credit").

Bonus Credit supports both Cross Margin Mode and Isolated Margin Mode.

5.2 Margin Composition

After a position is opened, the position margin consists of two parts:

• Margin contributed by the user's own funds
• Margin contributed by the Bonus Credit

The sum of these two components equals the total margin actually occupied by the position.

5.3 Profit and Loss Offset Rules Upon Position Closure

When a position is closed, the system determines the amounts borne by the Bonus Credit and the user's own funds according to the following rules:

Basic Principle

As long as there is an available Bonus Credit balance in the account, the Bonus Credit will participate in loss offsetting when a position is closed, regardless of whether the position was originally opened using Bonus Credit.

Proportional Loss Allocation (Normal Scenario)

Prerequisite: Both the Bonus Credit balance and the user's own funds balance are sufficient to cover their respective portions of the loss according to the configured ratio.

Loss Covered by Bonus Credit = Loss Amount × Offset Ratio (%)

Loss Covered by Own Funds = Loss Amount × (1 − Offset Ratio (%))

Insufficient Balance Coverage Rules

If the Bonus Credit balance is insufficient to cover its allocated portion of the loss:

Bonus Credit Deduction = Entire Remaining Bonus Credit Balance

Own Funds Deduction = Current Loss Amount − Remaining Bonus Credit Balance

If the user's own funds are insufficient to cover their allocated portion of the loss (extreme loss scenario):

Own Funds Deduction = Entire Remaining Own Funds Balance

Bonus Credit Deduction = Current Loss Amount − Amount Deducted from Own Funds

Profit Handling

All profits realized upon position closure are credited entirely to the user's own funds balance. The Bonus Credit balance will not increase as a result of trading profits.

The same applies to positive funding fees received. Any positive funding fee income will only increase the user's own funds balance and will not increase the Bonus Credit balance.

5.4 Liquidation Rules

When a position is liquidated, the calculation method differs from that of a normal position closure.

Upon liquidation, the system allocates all losses between the user's own funds and the Bonus Credit according to their actual proportions within the total margin.

Total Margin = Own Funds Margin + Bonus Credit Margin

Loss Borne by Own Funds = Loss Amount × (Own Funds Margin ÷ Total Margin)

Loss Borne by Bonus Credit = Loss Amount × (Bonus Credit Margin ÷ Total Margin)

There are two possible scenarios:

Scenario 1: No Bankruptcy (Loss ≤ Total Margin)

The realized PnL portion and the liquidation settlement portion are allocated between the user's own funds and the Bonus Credit according to the proportional formula described above.

The platform will not provide any additional compensation or funding.

Scenario 2: Bankruptcy (Loss > Total Margin)

Both the user's own funds and the Bonus Credit will be fully deducted.

Any loss amount exceeding the total margin (the bankruptcy deficit) will be covered by the platform, and the user will not be required to make any additional payment.

5.5 Trading Fee Offset Rules

Trading fees are also covered proportionally by the Bonus Credit according to the configured offset ratio.

5.6 Funding Fee Offset Rules

Funding fees incurred during the holding period of a position are handled as follows:

• If the Funding Fee is negative (the user is required to pay):
  The system will prioritize using the Bonus Credit to offset the fee proportionally. The offset rules are the same as those applied to trading losses.
• If the Funding Fee is positive (the user receives the Funding Fee):
  The entire amount will be credited to the user's own funds balance. The Bonus Credit balance will not increase.

6. Detailed Calculation Examples

Note: The trading pairs, prices, and parameters used in the following examples are for illustrative purposes only and do not constitute any investment advice.

Example 1: Normal Position Closure — Profit

Prerequisites

• Own Funds: 200 USDT
• Bonus Credit: 100 USDT (Face Value: 100 USDT, Offset Ratio: 50%)
• Leverage: 10x
• Open a long BTC/USDT Perpetual Futures position
• Margin Used: 300 USDT (200 USDT own funds + 100 USDT Bonus Credit)
• Position Value: 3,000 USDT

Result

The market price rises, and the position is closed with a realized profit of +120 USDT.

Settlement Calculation

All profits are credited to the user's own funds:

New Own Funds Balance = 200 + 120 = 320 USDT
(Net Profit: +120 USDT)

Bonus Credit Balance = 100 USDT
(Unchanged; Bonus Credit does not increase as a result of profits)

Conclusion

All profits belong entirely to the user's own funds and may be withdrawn according to the platform's standard withdrawal procedures.

The Bonus Credit balance remains unchanged and may continue to be used for future futures trading.

Example 2: Normal Position Closure — Loss (Sufficient Bonus Credit Balance)

Prerequisites

• Own Funds: 200 USDT
• Bonus Credit: 100 USDT (Face Value: 100 USDT, Offset Ratio: 50%)
• Leverage: 10x
• Open a long position
• Total Margin: 300 USDT

Result

The market price declines, resulting in a realized loss of -80 USDT when the position is closed.

Settlement Calculation

Offset Ratio = 50%

Loss Covered by Bonus Credit = 80 × 50% = 40 USDT
(Bonus Credit Balance = 100 USDT > 40 USDT, sufficient to cover the allocated amount)

Loss Covered by Own Funds = 80 × 50% = 40 USDT
(Own Funds Balance = 200 USDT > 40 USDT, sufficient to cover the allocated amount)

After Position Closure

Own Funds Balance = 200 - 40 = 160 USDT

Bonus Credit Balance = 100 - 40 = 60 USDT
(The remaining 60 USDT Bonus Credit may continue to be used for future trading.)

Conclusion

The Bonus Credit absorbed 40 USDT of the loss, effectively reducing the loss borne by the user's own funds.

Example 3: Normal Position Closure — Loss (Insufficient Bonus Credit, Remaining Loss Covered by Own Funds)

Prerequisites

• Own Funds: 200 USDT
• Bonus Credit: 20 USDT (Face Value: 20 USDT, Offset Ratio: 50%)
• Leverage: 10x
• Open a long position
• Total Margin: 220 USDT

Result

The position is closed with a realized loss of -80 USDT.

Settlement Calculation

Offset Ratio = 50%

Theoretical Loss Covered by Bonus Credit = 80 × 50% = 40 USDT

However, the Bonus Credit balance is only 20 USDT < 40 USDT, meaning the Bonus Credit balance is insufficient.

Actual Settlement

Bonus Credit Deduction = 20 USDT
(The entire Bonus Credit balance is exhausted.)

Own Funds Deduction = 80 - 20 = 60 USDT

After Position Closure

Own Funds Balance = 200 - 60 = 140 USDT

Bonus Credit Balance = 0 USDT
(The Bonus Credit has been fully exhausted.)

Conclusion

When the Bonus Credit balance is insufficient to cover its allocated portion of the loss, the remaining amount is automatically covered by the user's own funds.

Example 4: Large Loss Under High Leverage

Prerequisites

• Own Funds: 500 USDT
• Bonus Credit: 500 USDT (Face Value: 500 USDT, Offset Ratio: 50%)
• Leverage: 20x
• Open a long position
• Margin Used: 1,000 USDT
• Position Value: 20,000 USDT

Result

The market price drops significantly, resulting in a realized loss of -400 USDT when the position is closed.

Settlement Calculation

Offset Ratio = 50%

Loss Covered by Bonus Credit = 400 × 50% = 200 USDT
(Bonus Credit Balance = 500 USDT > 200 USDT, sufficient to cover the allocated amount)

Loss Covered by Own Funds = 400 × 50% = 200 USDT
(Own Funds Balance = 500 USDT > 200 USDT, sufficient to cover the allocated amount)

After Position Closure

Own Funds Balance = 500 - 200 = 300 USDT

Bonus Credit Balance = 500 - 200 = 300 USDT
(The remaining 300 USDT Bonus Credit may continue to be used for future trading.)

Conclusion

Even in a high-leverage trading scenario, Bonus Credit can effectively absorb a portion of the losses and help reduce the amount of loss borne by the user's own funds.

Example 5: Liquidation — No Bankruptcy

Prerequisites

• Own Funds Margin: 50 USDT
• Bonus Credit Margin: 250 USDT
• Total Margin: 300 USDT
• Offset Ratio: 50%
  (Upon liquidation, losses are no longer allocated according to the configured offset ratio. Instead, they are allocated based on the actual margin contribution ratio of each party.)

Loss Data at the Time of Liquidation

• Realized PnL (loss from position closure): -280 USDT
• Liquidation Settlement Fee: -20 USDT

Settlement Calculation

Margin Contribution Ratio

Own Funds Ratio = 50 ÷ 300 = 16.67%

Bonus Credit Ratio = 250 ÷ 300 = 83.33%

Allocation of Realized PnL (-280 USDT)

Own Funds Deduction = 50 × (280 ÷ 300) ≈ 46.67 USDT

Bonus Credit Deduction = 250 × (280 ÷ 300) ≈ 233.33 USDT

Allocation of Liquidation Settlement Fee (-20 USDT)

Own Funds Deduction = 50 × (20 ÷ 300) ≈ 3.33 USDT

Bonus Credit Deduction = 250 × (20 ÷ 300) ≈ 16.67 USDT

Final Result

Total Deduction from Own Funds:

46.67 + 3.33 = 50 USDT
(All own funds are fully depleted.)

Total Deduction from Bonus Credit:

233.33 + 16.67 = 250 USDT
(All Bonus Credit is fully exhausted.)

Conclusion

Both the user's own funds and the Bonus Credit have been completely consumed. No additional funds are required from the user.

Example 6: Liquidation — Bankruptcy

Prerequisites (Same as Example 5)

• Own Funds Margin: 50 USDT
• Bonus Credit Margin: 250 USDT
• Total Margin: 300 USDT

Loss Exceeds Total Margin at Liquidation

• Realized PnL: -350 USDT
  (Exceeds the total margin of 300 USDT)
• Liquidation Settlement (Insurance Fund Intervention Due to Bankruptcy): +50 USDT

Settlement Calculation

Total Margin = 300 USDT, while Loss = 350 USDT → Bankruptcy Occurs

Settlement

Own Funds Deduction = 50 USDT
(All own funds are fully deducted.)

Bonus Credit Deduction = 250 USDT
(All Bonus Credit is fully deducted.)

Bankruptcy Deficit = 350 - 300 = 50 USDT
→ Covered by the platform.

Final User Loss

User's Final Loss = 50 USDT
(All of the user's own funds are lost, but the loss does not exceed the user's initial capital contribution.)

Conclusion

In the event of bankruptcy, any loss amount exceeding the total margin is covered by the platform. The user will not incur any additional debt or liability as a result of the bankruptcy.

Example 7: Open Position Remaining When Bonus Credit Expires

Prerequisites

• The user holds a Bonus Credit voucher with a 30-day validity period.
• Remaining Bonus Credit Balance: 80 USDT
• When the validity period expires, the user still has an open futures position (Isolated Margin Mode).

System Processing Flow

Step 1: Bonus Credit Expires

When the Bonus Credit reaches its expiration date, the system automatically initiates the Bonus Credit Recovery Process.

Step 2: (Isolated Margin Mode) System Checks Available Account Balance

• If Available Balance ≥ 80 USDT:
  The system deducts 80 USDT directly from the available balance, and the Bonus Credit is fully settled.
• If Available Balance < 80 USDT (for example, the available balance is only 30 USDT):
  • The entire available balance is recovered (-30 USDT).
  • The remaining 50 USDT is recorded as an Outstanding Recovery Balance.

Step 3: Recovery Continues Upon the User's Next Position Closure

The system will continue recovering the outstanding 50 USDT when the user closes a position in the future.

• A confirmation pop-up will be displayed before the position is closed.
• The position closure will proceed after the user confirms.

If Position Closure Proceeds Yield ≥ 50 USDT:

• The system deducts the outstanding 50 USDT.
• The Bonus Credit recovery is fully completed.

If Position Closure Proceeds < 50 USDT:

• The system deducts the entire position closure proceeds.
• The remaining outstanding balance continues to be carried forward for future recovery.

Note

The expiration of Bonus Credit does not trigger immediate forced liquidation of open positions.

However, any unrecovered expired Bonus Credit balance recorded as an outstanding recovery balance will be deducted with priority whenever the user closes positions, until the outstanding amount has been fully recovered and settled.

7. Bonus Credit Expiration Rules

7.1 Four Scenarios That Cause Bonus Credit Expiration

Note: Once Scenario ③ or ④ is triggered, the Bonus Credit will become invalid immediately.

7.2 Handling After Expiration (Isolated Margin Mode)

Recovery from Available Balance First

The system first checks the account's available balance. If sufficient funds are available, an equivalent amount will be deducted directly to complete the recovery.

If Available Balance Is Insufficient

The available balance will be reduced to zero, and any unrecovered Bonus Credit amount will be recorded as an "Outstanding Recovery Balance."

Upon Each Position Closure

Before closing a position, the system will display a pop-up notification. After the user confirms, the position closure will proceed.

Any margin released after the position is closed will be used with priority to repay the outstanding Bonus Credit balance.

Continued Outstanding Recovery

If the proceeds from a single position closure are insufficient to fully repay the outstanding balance, the remaining amount will continue to be carried forward and recovered from subsequent position closures until all positions have been closed and the outstanding balance has been fully settled.

When the User Transfers Funds Into the Account

Transferred funds will not be recovered immediately.

However, when the user next closes a position, the system will determine whether the user's available balance (including funds released from the position closure) is sufficient to repay the entire outstanding Bonus Credit balance.

7.3 Handling After Expiration (Cross Margin Mode)

Recovery from Available Balance First

If the available balance is sufficient, the required amount will be deducted directly.

If Available Balance Is Insufficient

The unrecovered amount will be deducted from the remaining Cross Margin Margin Pool.

Note: This operation may increase the liquidation prices of other positions and therefore increase liquidation risk.

If the Margin Pool Is Also Insufficient

The remaining amount will continue to be recorded as an outstanding recovery balance and will be recovered after future position closures or future fund deposits.

Position Closure Recovery

Before position closure, the system will first display a pop-up notification. Recovery will proceed after the user confirms.

Risk Warning

If the account is in Cross Margin Mode and contains expired Bonus Credit pending recovery, deductions from the margin pool may increase the liquidation prices of other open positions. Users are advised to closely monitor their account risk level.

7.4 Handling of Open Limit Orders Upon Expiration

If the user has both open positions and unfilled limit orders when the Bonus Credit expires:

1. The system will first use all available assets to recover the Bonus Credit balance.
2. If the user subsequently cancels a limit order, any frozen funds released from the order will be immediately recovered by the system and used to repay the outstanding Bonus Credit balance.

8. Withdrawal and Profit Rules

8.1 Bonus Credit Itself — Non-Withdrawable

The face value of a Bonus Credit voucher and any Bonus Credit balance in the account are not withdrawable.

Bonus Credit cannot be transferred to other accounts and cannot be used to purchase other platform products.

8.2 Trading Profits — Credited to Own Funds

Any profits generated through trading with Bonus Credit will be credited entirely to the user's Own Funds balance.

The Own Funds balance may be withdrawn through the platform's standard withdrawal process.

Example: If a user trades using Bonus Credit and ultimately earns a profit of 200 USDT, the entire 200 USDT will be credited to the user's Own Funds account and can be withdrawn normally.

8.3 Withdrawal Notes

All withdrawal requirements and conditions are subject to the platform's current rules and policies.

If you have any questions, please contact Customer Support for assistance.

9. Restrictions and Important Notes

9.1 Not Applicable to Futures Copy Trading

Futures Bonus Credit is not applicable to Futures Copy Trading.

When participating in Copy Trading, Bonus Credit will not take effect and cannot be used.

9.2 Automatic Suspension of ET Fee Deduction

When a user's Futures Account contains Bonus Credit, the ET Token Trading Fee Deduction feature will be automatically disabled.

The ET fee deduction feature will be restored only after the Bonus Credit has been fully used up or has expired.

9.3 Not Eligible for Rebates

Futures orders involving Bonus Credit are not eligible for any form of rebate, including but not limited to:

• Standard Trading Rebates
• Affiliate/Agent Rebates

Trading volume generated using Bonus Credit will not be included in any fee rebate calculations.

9.4 Funds Cannot Be Transferred Across Accounts

Bonus Credit balances cannot be transferred to Spot Accounts or any other sub-accounts.

Bonus Credit may only be used within the USDT-Margined Perpetual Futures Account.

9.5 Applicable Only to USDT-Margined Perpetual Futures

Bonus Credit is currently available only for USDT-Margined Perpetual Futures (USDT-M Futures).

It is not applicable to:

• COIN-Margined Futures
• Spot Trading
• Any other platform products

9.6 Multiple Bonus Credit Vouchers

User Selection

Users may freely choose and activate any voucher from the "Pending Use" list.

Single-Voucher Exclusivity

Within the same account, only one proportional-loss-offset Bonus Credit voucher may be activated and applied at any given time.

Duplicate Activation Restriction (Preventive Control)

If the account already contains Bonus Credit with the status "Activated" or "In Use", all other vouchers will be displayed as unavailable for activation.

Unlock Condition

This restriction will be automatically removed only after the currently active Bonus Credit has been fully recovered by the system (Bonus Credit balance reaches zero and no outstanding recovery balance remains).

Once the current Bonus Credit has been completely settled, the user may activate the next Bonus Credit voucher.

10. Risk Control and Exception Handling

10.1 Platform Risk Control Review

The platform applies risk control measures to all Bonus Credit activities.

The following behaviors may trigger a risk control review and may result in the cancellation of Bonus Credit benefits or restrictions on the user's account:

Wash Trading

Executing both buy and sell transactions through two or more controlled accounts in order to obtain benefits from Bonus Credit.

Arbitrage Activities

Using Bonus Credit and exploiting loopholes in platform rules to conduct risk-free arbitrage.

Bulk Account Registration

Registering multiple accounts to repeatedly claim Bonus Credit rewards.

Artificial Volume Generation

Generating large amounts of artificial trading volume through low-risk or non-genuine trading activities.

Other Violations

Any actions intended to circumvent Bonus Credit rules or harm the legitimate interests of the platform.

10.2 Risk Control Actions

If a violation is confirmed through the platform's risk control review, the platform reserves the right to take one or more of the following actions:

• Revoke the user's eligibility to receive and use Bonus Credit.
• Confiscate any profits or benefits obtained through violations.
• Restrict account functionality.
• Permanently disqualify the user from participating in related promotions or activities.

The platform reserves the final right of interpretation regarding all risk control decisions and enforcement actions.

11. Terms of Service and Special Provisions

11.1 Platform Reserved Rights

SuperEx reserves the following rights regarding the Bonus Credit program:

Right to Modify

The platform reserves the right to adjust the rules, parameters, and conditions of the Bonus Credit program without prior notice. Any material changes will be announced in advance.

Right to Terminate

The platform reserves the right to suspend or terminate the Bonus Credit program at any time.

Right to Invalidate

The platform reserves the right to invalidate Bonus Credit associated with accounts found to be in violation of applicable rules and to reclaim any related benefits.

Right of Final Interpretation

The platform reserves the final right of interpretation of these Rules.

Legal Compliance Right

Where required by applicable laws and regulations, the platform reserves the right to restrict or deny participation in the Bonus Credit program to users from specific jurisdictions or regions.

11.2 Risk Disclosure

When using Bonus Credit to participate in Futures Trading, users are exposed to the same risks as ordinary Futures Trading. The existence of Bonus Credit does not create any additional liability or responsibility for the platform.

Market Risk

Cryptocurrency prices are highly volatile. Futures Trading may result in significant losses or even the complete loss of principal within a short period of time.

Leverage Risk

While leverage can amplify profits, it also amplifies losses proportionally and may lead to rapid liquidation.

Liquidation Risk

During periods of extreme market volatility, positions may be liquidated before reaching the stop-loss level expected by the user.

Bankruptcy Risk

Under extreme market conditions, position losses may exceed the margin balance.

The existence of Bonus Credit does not eliminate bankruptcy risk. Any bankruptcy deficit will be handled through the platform's insurance fund mechanism; however, the platform does not guarantee that the insurance fund will be sufficient to cover all deficits under extreme circumstances.

11.3 Risk Disclosure and User Acknowledgment

(The wording and terminology in this section may be optimized or revised in future updates, including corresponding English terminology.)

The platform shall not assume any additional liability for the following circumstances:

• Order execution discrepancies caused by network latency, interruption, or technical failures.
• Inability to access or operate an account during scheduled system maintenance.
• Calculation deviations resulting from abnormal data provided by third-party sources. The exchange's index prices and mark prices are derived from third-party market data sources. If abnormalities in such data sources result in calculation discrepancies, the platform will address the matter through subsequent official announcements.
• Losses resulting from user errors, including but not limited to incorrect order placement or incorrect leverage settings.
• Automatic position closures triggered by Bonus Credit expiration. Such closures are unrelated to market conditions or market prices, and the platform makes no guarantees regarding the execution price of such transactions.

11.4 User Responsibilities

When using Bonus Credit to participate in Futures Trading, users are responsible for the following:

• Understanding the rules and risks of Futures Trading. The platform is not responsible for any investment decisions made by users.
• Maintaining the security of their accounts. Any losses arising from account theft, unauthorized access, or credential leakage shall be borne solely by the user.
• Complying with the laws and regulations applicable in their jurisdiction. Any risks arising from participation in the Bonus Credit program in violation of local laws shall be borne solely by the user.
• Confirming that they have read, understood, and agreed to these Rules as well as the platform's Terms of Service.

12. Frequently Asked Questions (FAQ)

Q1: Is Bonus Credit real money? Can I withdraw it?

Bonus Credit is not real withdrawable funds.

It is a trading-loss protection benefit provided by the platform and is used solely to offset trading losses, trading fees, funding fees, and related costs in Futures Trading according to the applicable offset ratio.

The Bonus Credit itself cannot be withdrawn or transferred.

Q2: If I make a profit, can I withdraw it?

Yes.

Any profits generated through trading with Bonus Credit are credited entirely to your Own Funds Account and may be withdrawn through the platform's standard withdrawal process.

Bonus Credit only helps absorb a portion of your losses; all profits belong entirely to you.

Q3: My Bonus Credit is about to expire, but I still have open positions. What should I do?

When the Bonus Credit expires, your positions will not be immediately force-closed.

The system will first attempt to recover the corresponding Bonus Credit amount from your available balance. If the available balance is insufficient, the remaining amount will be recorded as an outstanding recovery balance and deducted from future position closure proceeds until it has been fully recovered.

During this process, you will receive pop-up notifications from the system.

Q4: I have completed my activation tasks. Why hasn't my Bonus Credit been activated yet?

Activation task data is updated approximately every 5 minutes.

As a result, there may be a delay of up to 5 minutes before the task completion status is reflected, which is considered normal.

If you have just completed the task, please wait a few minutes and refresh the page.

If the status has still not been updated after 10 minutes, please contact Customer Support for assistance.

Q5: My Bonus Credit offset ratio is 50%. Does that mean I still have to bear 50% of the loss myself?

Yes.

An offset ratio of 50% means that, provided the Bonus Credit balance is sufficient, the Bonus Credit will cover 50% of your losses, while your Own Funds will cover the remaining 50%.

Your Own Funds are still exposed to potential losses. Bonus Credit does not provide complete protection for your principal investment.

Q6: What Happens When My Bonus Credit Is Almost Used Up?

Once the Bonus Credit balance is fully exhausted, all subsequent losses will be borne entirely by your Own Funds. The trading rules themselves remain unchanged.

A Bonus Credit voucher that has been fully consumed will be marked as "Used" and will no longer participate in any loss offsetting.

Q7: Is There Any Difference Between Using Bonus Credit in Isolated Margin Mode and Cross Margin Mode?

Yes.

• Bonus Credit vouchers with trading pair restrictions can only be used in Isolated Margin Mode.
• Bonus Credit vouchers without trading pair restrictions can be used in both Isolated Margin Mode and Cross Margin Mode.

After a voucher expires or becomes invalid, the system will recover the Bonus Credit according to the margin mode in which it was actually used:

Isolated Margin Mode

• The system will first attempt to recover the amount from the available balance.
• If the available balance is insufficient, the remaining amount will be recorded as an Outstanding Recovery Balance.
• This process will not affect other positions.

Cross Margin Mode

• The system will first attempt to recover the amount from the available balance.
• If the available balance is insufficient, the remaining amount will be deducted from the shared margin pool.
• This may increase the liquidation prices of other positions. Please pay close attention to the associated risks.

Q8: Will Bonus Credit Expiration Affect the Safety of My Other Positions?

In Isolated Margin Mode, Bonus Credit recovery after expiration only affects the available balance and does not directly affect position margin.

In Cross Margin Mode, if the available balance is insufficient, the system may deduct the outstanding amount from the shared margin pool, which could increase the liquidation prices of other positions.

It is recommended that you close positions proactively or add additional margin before the Bonus Credit expires.

Q9: Can Bonus Credit Be Used for Futures Copy Trading?

No.

Bonus Credit is only applicable to self-directed USDT-Margined Perpetual Futures trading and cannot be used for Copy Trading products.

Q10: Can I Still Use ET Fee Deduction If I Have Bonus Credit?

No.

While your Futures Account contains Bonus Credit, the ET Token Fee Deduction feature will be automatically suspended.

Once the Bonus Credit is fully used up or becomes invalid, the ET fee deduction feature will be automatically restored.

Q11: Is Trading Volume Generated with Bonus Credit Eligible for Rebates?

No.

Futures orders involving Bonus Credit are not eligible for any type of rebate, including but not limited to:

• Personal Trading Rebates
• Affiliate/Agent Rebates

Trading volume generated through Bonus Credit will not be included in any rebate calculations.

Q12: If My Position Gets Liquidated, Will Bonus Credit Cover My Debt?

In the event of a bankruptcy situation in Futures Trading (where losses exceed the total margin), any amount exceeding the total margin will be covered by the platform, and you will not incur any debt.

Both your Own Funds and Bonus Credit will be deducted according to the applicable allocation rules. However, the combined amount of your Own Funds and Bonus Credit represents your maximum possible loss and will not exceed your initial capital contribution.

Q13: How Much Bonus Credit Was Used When I Opened a Position?

When opening a position, your available amount is calculated as:

Available Amount = Own Funds + Bonus Credit Balance

The system uses these funds collectively when opening positions.

The trading interface will indicate the amount of Bonus Credit included in your account balance.

When the position is closed, the system automatically calculates the portion borne by each party according to the applicable rules.

You can view the detailed Bonus Credit offset records in your trade history.

Q14: Can the Platform Arbitrarily Reclaim My Bonus Credit?

No.

Bonus Credit will only become invalid under the following circumstances:

• The Bonus Credit reaches its expiration date.
• The platform reclaims the Bonus Credit in accordance with its rules due to a violation.
• You voluntarily transfer funds out of your Futures Account.
• You switch to Cross Margin Mode while using a Bonus Credit voucher that has trading pair restrictions.

If you use the Bonus Credit in accordance with the platform rules, it will not be reclaimed without cause.

If you disagree with the reason for invalidation, please contact Customer Support and provide your account information for review.

Q15: I Have Multiple Bonus Credit Vouchers. Which One Will the System Use?

The system does not automatically select or activate Bonus Credit vouchers.

You must manually click "Use" and select the specific voucher you wish to activate.

Only after you complete the activation process will the system transfer the corresponding Bonus Credit to your Futures Account and make it effective.

Q16: Can the Platform Modify the Bonus Credit Rules?

Yes.

The platform reserves the right to modify the rules of the Bonus Credit program.

Any material changes will be announced in advance through official announcements, email notifications, or other appropriate communication channels.

Users are encouraged to regularly review platform announcements for updates.

Q17: Will Using Bonus Credit Affect My Trading Records?

No.

Using Bonus Credit will not affect the basic information contained in your trade history.

However, orders involving Bonus Credit will include detailed Bonus Credit offset information within the trade records for your reference and verification.

Q18: Is It Safe to Trade Using Bonus Credit? Will the Platform Flag My Activity as Abnormal?

Normal trading activities will not be considered abnormal.

However, you should avoid engaging in activities such as:

• Wash trading between multiple accounts
• Artificial volume generation
• Arbitrage strategies designed to exploit platform rules
• Any other behavior intended to circumvent the Bonus Credit rules

The platform reserves the right to revoke Bonus Credit eligibility and confiscate any profits obtained through violations.

If you have any questions, please contact online customer service. Thank you for your support of SuperEx.com.

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SuperEx.com reserves the right to modify, change, or cancel this announcement at any time and at its sole discretion for any reason.