What is TxID?
TxID stands for transaction ID, and can also be referred to as a transaction hash. The hash consists of a 64-bit string, and a unique hash is generated when any transaction is processed.
Therefore, using the TxID, you can check the transfer process, transaction status and other information of your asset deposit or withdrawal.
How to check my TXID?
1. Website Search
Login to SuperEx website. You can check your TXID on the [Wallet History] page.
Click [Wallet Overview] - [Wallet History], find the coin deposit/withdrawal history of the cryptocurrency you want to inquire, and then you can find the TxID of the transfer.
2. APP Search
Login to SuperEx App. Click [Wallet] at the bottom right corner, click [Spot], find the coin deposit/withdrawal history of the cryptocurrency you want to inquire, and you can find the transfer TXID of that transfer.
Please be noted:
When you encounter a deposit/withdrawal abnormality, you can copy the TXID and provide it to the customer service so that the customer service can identify the problem quickly.
You can also use the TxID to check the progress of the transaction in the blockchain explorer. Please note that assets can only be transferred to the corresponding block once the block node has been confirmed. If the current network is congested and your asset node is not confirmed in time, it will also result in a correspondingly longer time for your asset to be deposited or withdrawn.