When you encounter a problem with the deposit/withdrawal of cryptocurrency, you need to check the transfer status of the deposit/withdrawal order on the blockchain explorer through TxID.
Depending on the network you choose when transferring funds, you will be taken to a different blockchain explorer details page. For example, if you are transferring via ETH (ERC20) network, you will need to enter the browser that supports ETH block inquiry to check the corresponding assets; If you are transferring via TRON (TRC20), you will need to enter the browser that supports TRON to check the status of the corresponding assets transfer.
The following is an example of several common blockchain transfer statuses:
1. Fail: indicates that the transfer was not successful;
2. Success: indicates that the transfer was successful.
When you transfer funds and find that the status of the block shows “Fail”, please contact the customer service of the platform that initiated the transfer for advice. When you transfer funds and find that the status of the block shows “Success”, but the receiving platform is not credited, please contact the receiving platform's customer service for consultation.