Dear Users,
Recently, we've detected some fraudsters creating misleading phishing sites (usually similar to official links) and spreading them on social media platforms to lures users into clicking these fraudulent websites. Once a user accesses such a phishing site, it asks for sensitive information like account details, verification codes, fund passwords, etc. The fraudsters use the acquired account information and verification codes to operate the user's account, transfer funds, and thereby steal digital assets.
By adopting various security measures like using stronger passwords, enabling two-step login protection, and maintaining a skepticism towards suspicious domain addresses, one can easily prevent phishing attacks. Consequently, we urge you to carefully read the following reminders to guard against phishing attacks:
1. Remain vigilant and cautious about the following information you receive during transactions. Please avoid from opening links from sources not confirmed to be official or suspicious information links shared by strangers. For example:
- Emails not sent from SuperEx.com's official account.
- Website links not officially disclosed.
- Scam messages received via mobile text, urging to click a link for withdrawing to a wallet, order verification, risk removal, video verification, etc.
- Fake unofficial links shared on social media platforms.
2. Before accessing, please make sure that the website address displayed in your browser's address bar is the official address: www.superex.com
3. Use strong passwords. A strong password usually has over 10 characters, composed of a combination of letters, numbers, and special symbols.
4. Enable two-step login protection. Two-step login protection provides more secure user login protection.
5. If you are unfortunately fell into a scam, please immediately visit the official SuperEx website and change your login and fund password.
To prevent platform users from suffering losses, SuperEx hereby reminds all users to conduct all operations exclusively on the SuperEx official APP: (App download link: https://app.superex.com/download), Please make sure to recognize SuperEx's official website: www.superex.com, and prevent from clicking on links from unknown sources to avoid logging into phishing websites. Also, avoid revealing your account information, passwords, verification codes, recharge codes, etc. to others.
In addition, SuperEx will never ask any users to transfer funds, nor does it provide any investment services. Official staff will not ask for any user's password, text messages, two-step verification, or other sensitive information, nor will they ask you to deposit or withdraw funds in any form. Please do not believe rumors from other channels, protect your personal privacy, and avoid being deceived. SuperEx officially declares that these types of platforms have no relationship with the SuperEx exchange, please pay attention and discern!
Kind Reminder: Any business you conduct outside of the SuperEx official APP or website will not be recognized or accepted by SuperEx official. We remind our users once again to choose "SuperEx" and only use the official domain as mentioned above for downloads.
If you have any questions, please contact our online customer service. Thank you for your support to SuperEx.com.
SuperEx Team
June 30, 2023